Testing Center Manager

Touro University Nevada seeks a collaborative leader to join the Division of Student Affairs as the Testing Center Manager. TUN’s Testing Center will provide accommodated testing for students who qualify. The Manager is tasked with providing coordination and administration of the testing center, including staffing and operational procedures, proctoring tests, processing pre-registration forms, and collaborating with the Office of Academic Services and Institutional Support and each respective Academic Program to schedule testing accommodations for students. In addition, the Testing Center Manager will work to provide targeted testing experiences to assist students in preparing for major exams (such as board and licensure exams). The successful candidate must also demonstrate the University’s core values of intellectual pursuit and service to humanity through their work.

Located in Henderson, Nevada, approximately twenty-five minutes from the iconic Las Vegas strip, Touro University Nevada is a non-profit medical, health sciences, and education graduate university focused on positively impacting our community in healthcare and education. Our values surrounding intellectual pursuit and service to humanity are steadfast and are clearly visible in the actions of our students, faculty, staff, and graduates.

We invite you to apply to our position for consideration to join the ranks of our talented and professional staff and faculty. Please visit the tun.touro.edu/administration/human-resources website where you can see a comprehensive listing of optional benefits and Human Resources contact information.

• Provide primary coordination and administration of the testing center, including staffing and operational procedures, proctoring tests, processing pre-registration forms, etc.
• Partners with the Office of Academic Services and Institutional Support to schedule testing accommodations for students.
• Collaborates with the academic programs in the College of Osteopathic Medicine and College of Health and Human Services on providing simulated testing opportunities for students to best prepare them for board and licensure exams. Host practice board exams for students to better prepare them for required board and or licensure exams.
• Coordinates with the Office of Information Technology to make sure testing room and applicable software technology is up to date and functional. Ensures that the hardware and software requirements for online testing are met. Keeps up with changes in course management systems and other programs. 
• As directed, should TUN enter into 3^rd party contract with outside testing agencies this position will work with the various constituencies to ensure effective use and management of the Testing Center.
• Assist students with questions concerning the Testing Center.
• Maintain an inventory of Testing Center supplies and replenish as necessary.
• Develops, implements, and enforces policy and procedures for the Testing Center.
• Manages scheduling of Testing Center (students, academic programs, etc.).
• Creates and updates the Testing Center calendar indicating testing schedules, dates, and times. Makes sure that the campus is aware of where to find testing center schedule and information.
• Maintains appropriate records (e.g. test tracking logs, program statistics, and placement scores.).
• Promotes a multi-user proctoring environment.
• Operates in a diligent manner to promote honesty, integrity, and fairness in all testing procedures.
• Operates under the guidelines of equal opportunity, affirmative action, and the Americans with Disability Act, and other local, state, and federal regulations.
• Participate in University and Division of Student Affairs committees.
• Participates in accreditation activities as requested.
• Participate in student events and major ceremonies such as, but not limited to, orientation, white coat ceremony, commencement, match day, etc., which may fall outside of scheduled work hours.
• Other duties as assigned.

Education: 

• Bachelor’s degree required

Required Competencies:

• Excellent customer service skills and relationship management
• Strong organizational, written, and verbal skills
• High degree of proficiency with word processing and data management programs, with attention to accuracy and detail
• Experience with and enthusiasm about working with individuals from diverse backgrounds
• Ability to problem-solve and multi-task in a busy environment
• Excellent communication skills both written and verbal
• Work independently and as a team member
• Strong interpersonal and communication skills
• Ability to be flexible and patient
• Ability to maintain confidentiality
• Maintain professional appearance and collegial attitude
• Creative, innovative, collaborative, glass half full, can-do attitude

Preferred Competencies:

• Experience in higher education
• Experience in an educational testing center